GTC
General Terms and Conditions
1 Validity and conclusion of contract
1.1 These General Terms and Conditions apply to all orders placed via the online store (hereinafter "Orange Fashion Store") available at https://orange-fashion.de of cbs Corporate Business Solutions Unternehmensberatung GmbH (hereinafter referred to as "cbs", "us" or "we") by consumers and entrepreneurs (hereinafter referred to as "you", "customer" or "you").
1.2 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
1.3 The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.
1.4 The purchase contract is concluded with cbs. By placing the products in the online store, we submit a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
2 Contract language, contract text storage
2.1 The language(s) available for the conclusion of the contract: German
2.2 Before placing an order, the contract data can be printed out or saved electronically using the browser's print function. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the General Terms and Conditions and the cancellation policy, is carried out by e-mail after you have placed the order. We do not save the text of the contract after it has been concluded.
3 Reservation of right of refusal
3.1 We reserve the right to remove any product from the Website and/or remove or edit any content on the Website. Although we always make every effort to process all orders received by us, special circumstances may mean that we have to refuse to process an order after the order confirmation has been sent and we reserve the right to do so at any time at our discretion.
3.2 We shall not be liable to you or any third party for the removal of any Products from this Website, whether or not they are out of stock, the removal or editing of any content on this Website or the refusal to process any order after we have received it or sent you the Order Confirmation.
4 Payment
The following payment methods are available in our Orange Fashion Store:
- PayPal, PayPal Express
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process.
- PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
5 Terms of delivery
5.1 The prices quoted in the Orange Fashion Store include statutory VAT, but not shipping costs.
5.2 We deliver by dispatch. The shipping costs are the same for all orders, regardless of the size or weight of the parcel. You can find our standard shipping costs here.
5.3 Unless clearly stated otherwise in the product description, all products offered are ready for dispatch immediately (delivery time: 5-7 days after receipt of payment). Delivery is carried out by a shipping service provider commissioned by us. Delivery takes place exclusively within Germany and other EU countries.
5.4 It is also possible to collect the goods yourself. You can select this accordingly during the ordering process.
5.5 The goods shall remain our property until full payment has been made.
6 Transport damage
6.1 The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
6.2 The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment.
7 Right of withdrawal
7.1 You have the right to cancel your order at any time within 14 days without giving any reason. The withdrawal period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last item in your order.
7.2 In order to exercise your right of withdrawal, you must inform us (see contact details) by means of a clear statement (for example, a letter sent by post or by e-mail) that you wish to withdraw your order. Contact details: cbs Corporate Business Solutions Unternehmensberatung GmbH, Rudolf-Diesel-Straße 9, 69115 Heidelberg - Germany, telephone number: +49 6221 3304-0, e-mail address: cbs.marketing@cbs-consulting.de
7.3 You can use the attached sample cancellation form, but this is not mandatory.
7.4 In order to comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period
8 Consequences of revocation
8.1 If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
8.2 You must return or hand over the goods to cbs Corporate Business Solutions Unternehmensberatung GmbH, Rudolf-Diesel-Straße 9, 69115 Heidelberg - Germany immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
9 Sample withdrawal form
If you wish to withdraw from the contract, please complete this form and return it to usat cbs Corporate Business Solutions Unternehmensberatung GmbH, Rudolf-Diesel-Straße 9, 69115 Heidelberg – Germany.
- I/we (*) hereby revoke the contract concluded by me/us (*) for the acquisition of the following articles (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
10 Warranty
10.1 The statutory liability for defects shall apply. The warranty period for entrepreneurs is 12 months.
10.2 A guarantee must be expressly designated as such. The essential characteristics of the goods can be found in the respective item description.
10.3 Customer service: You can reach our support team at cbs.marketing@cbs-consulting.de
11 Liability
11.1 We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health,
- in the event of intentional or grossly negligent breach of duty,
- for guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
11.2 In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
11.3 We are not liable for damage caused by improper handling or use of the delivered products. Otherwise, claims for damages are excluded.
12 Data Privacy
Under the following link you will find our privacy policy: https://orange-fashion.de/datenschutzerklaerung/
13 colors and dimensions
13.1 We make all reasonable efforts to accurately display the characteristics of our products, including their composition and colors. However, the color display depends on your computer system and we cannot guarantee that your computer will display the colors accurately.
13.2 The measurements of a product in the Orange Fashion Store are only approximate to give you a more accurate idea of the fit of a garment. The actual dimensions of a product vary depending on the material used to manufacture it.
14 Copyright and intellectual property
14.1 The contents of this website are protected by copyright. All rights are reserved by cbs Corporate Business Solutions Unternehmensberatung GmbH.
14.2 Duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of cbs. Downloads and copies are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, it is marked as third-party content. If we become aware of a copyright infringement, we will remove the content in question immediately.
14.3 All trademarks, trade names and logos appearing on this website are the property of their respective owners and may not be used without their express written consent.
14.4 In the event of violations of these provisions, cbs reserves the right to take legal action and assert claims for damages.
15 Final provisions
15.1 The European Commission provides a platform for online dispute resolution (OS), which you can find here We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
15.2 German law shall apply. If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Heidelberg.
15.3 Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.
We reserve the right to amend or update these General Terms and Conditions at any time. Changes to the General Terms and Conditions will take effect as soon as they are published on our website.